Is your Small Business looking to Outsource IT needs in the Oklahoma City metro? Here are some of the benefits to a MSP.
1. CONSTANT SUPPORT
Small businesses usually have a couple of options for IT support. Either they have someone in-house who also oversees many other job responsibilities outside of IT needs OR an IT professional they call when IT problems arise. Both options can cause a lack of support when the designated IT person is either busy doing other things or unavailable to come to your site right away.
Outsourcing your IT needs to a Managed Services Provider (MSP) like e Tech gives you and your employees access to constant help desk support and system engineers who handle complicated network and hardware issues remotely or onsite.
2. NO MORE BREAK-FIX
Many companies operate on the break-fix philosophy where they address IT problems as they arise. However, only addressing problems when they arise could be creating bigger problems later on...especially if the IT personnel is only patching an issue instead of solving the root problem.
MSP's solve IT problems before they even start! That's right. With constant monitoring and maintenance that a MSP performs, less IT problems arise and when they do they are caught earlier and resolved quicker.
3. ACCESS TO IT KNOWLEDGE & EXPERTISE
At this point, if you are the "IT Guy" at your company and yet your main job is something completely unrelated...then you are probably ready to call us right now. You may know some IT but not all and now you are searching for a company who can fill the gaps. That's where a MSP comes in. We can handle some or all of your IT needs. Our support technicians and systems engineers can become your IT team so you no longer feel your company's IT problems are on YOUR shoulders alone.
Call us to discuss your IT needs at 405-608-4000